This Privacy Policy governs the manner in which le freddie collects, uses, maintains and discloses information collected
from users of the lefreddie.com website. This privacy policy applies to the site and all products and services offered by le freddie.

le freddie BV; Luitenant Naeyaertplein 30, 2140 Borgerhout, Antwerp, Belgium. BE 0726.638.183. www.lefreddie.com; contact: hello@lefreddie.com

Collection of personal data

le freddie collects your personal data when you use our services or because you have given us this information. Here you can find the list of data we have access to:

While browsing our website: IP address
When you make an account: name & surname; e-mail address
When you place an order: name & surname; address; phone number, payment information; e-mail address
When you subscribe to our mailing list: e-mail address; name and surname

Protection of Privacy

le freddie BV endeavors to protect all information disclosed in accordance with the Data Protection Act. The information we collect about you is held on a secure server. You can access, edit and delete information from this area at any time or you can contact us in order to modify your personal information and details.

Storage of information

Information you provide us, ensures we are able to complete your order and may be used for the following end use:

administration of our site – ensuring you receive your order. We may instruct select companies to work on our behalf to ensure this service is provided. This may include delivery companies or payment administrators to process your credit, or debit card payment. Such companies may access your personal details in conjunction with fulfilling their required function, and may not use information for any other purpose.

customer service – to ensure we can answer your questions, provide information about your order and update you with the status of your order.

exclusive direct marketing – to keep you up to date with new products and services we provide. We do not pass on information to any other company, no matter how select. Each newsletter gives you the option to be removed from our mailing list. The le freddie BV does not allow its own computers or network to be used to disseminate unsolicited informative or advertising e-mails to its users. It is forbidden for a connection or hosted server of le freddie to be used to send large numbers of unsolicited e-mails, to receive replies to unsolicited e-mails or to send an excessive number of e-mails to news groups, the title or subject of which has nothing to do with the title of the discussion forum or which could be regarded as offensive or objectionable or could even be harmful to the image of le freddie. le freddie reserves the right to decide that a specific e-mail does not conform to the rules of a newsgroup or address list or that it should generally be regarded as unwelcome.

Security and processing

The latest technology is used to ensure encryption protects all transactional information to the highest standard. Protected information includes your personal contact information, credit or debit card details, any other names and addresses provided and your purchasing history.

We process all payments via Ogone. They adhere to the most stringent levels of fraud screening, ensuring that customer’s details remain secure throughout the transaction process.

Cookies

le freddie respects the Belgian law dated 8 December 1992 on the protection of privacy in relation to the processing of personal data as modified by the Belgian law dated 11 December 1998 implementing directive 95/46/EC dated 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Personally identifiable data are obtained by us or disclosed by you or collected via the use of cookies. Cookies are small files containing pieces of information which are automatically stored on the hard drive of your computer in order to make access to the site and navigation easier, quicker and more efficient and in order to individualize the site according to your personal preferences. Cookies cannot be read by any website other than the one which created them. Most browsers are configured to allow you to accept or reject cookies as well as to indicate when a cookie is being used. Rejecting the use of cookies can prevent optimal site navigation. You may experience technical difficulties in using our website if you have disabled cookies. We use cookies to maintain your log in and shopping cart throughout your visit to our online shop. Our cookies do not remember your credit card or payment details. We do not use any tracking or data collect mechanism through the use of cookies.

We reserve the right to make changes to the privacy policy of le freddie at any time and without prior notification. You are therefore advised to consult this page regularly to make sure that you are familiar with the most recent version.